General Terms and Conditions
Terms and Conditions
The following terms and conditions govern the mutual rights and obligations between S.IN GmbH and the camping guest in their entirety. The contractual services are exclusively subject to the commitments valid for the duration of the guest's stay. Any verbal agreements, side agreements, or other agreements of any kind require written form and formal confirmation by the campsite to be effective.
1. Scope
These terms and conditions apply to all contracts for the provision of pitches as well as all related services provided by the operator (S.IN GmbH, hereinafter "Schitterhof") to the guest. Deviating conditions of the guest do not apply unless expressly confirmed in writing or by email.
2. Conclusion of Contract and Deposit
2.1. By making a booking (in writing, by email, or through the website), the guest offers to enter into a contract. The contract is concluded upon acceptance (booking confirmation) by Schitterhof. 2.2. Schitterhof is entitled to request a deposit to secure the booking. If this is not made in a timely manner, Schitterhof may withdraw from the contract.
3. Cancellation and Withdrawal Policy
3.1. No statutory right of withdrawal: Since the provision of pitches is a service in the area of accommodation and leisure activities for a specific date, there is no statutory right of withdrawal for consumers within 14 days according to § 18 para 1 Z 11 FAGG.
3.2. Contractual cancellation: Notwithstanding the above, Schitterhof grants the following cancellation conditions:
Up to 2 weeks after booking: free of charge
From 30 days before the event: 100% of the total price.
For major events (F1, MotoGP, DTM, AirPower): Due to limited capacities and special provisions, cancellation after 14 days from online booking is excluded (100% cancellation fee) unless a replacement tenant is provided.
4. Prices and Payment Terms
The prices agreed upon at the time of contract conclusion apply. All prices are inclusive of statutory value-added tax, excluding local taxes unless otherwise stated.
5. Liability
5.1. Schitterhof is only liable for damages to the guest if they were caused intentionally or through gross negligence by the operator or its agents.
5.2. Liability for slight negligence is excluded, except for personal injury.
5.3. For items brought onto the premises, Schitterhof is liable according to the legal provisions of innkeeper's liability (§§ 970 ff ABGB) up to the statutory maximum amounts. Use of the premises is subject to compliance with the posted site rules.
6. Video Surveillance and Data Protection
Parts of the premises are video-monitored for the safety of guests and property protection. This is done based on legitimate interests (Art 6 para 1 lit f GDPR). The data is automatically deleted after 72 hours unless an incident requires longer storage for evidence purposes. Image or sound recordings for marketing purposes (e.g. social media) are only made with the guest's separate, explicit consent on-site or during the booking process.
7. Site Rules and Conduct
The guest undertakes to comply with the posted site rules (camping regulations). In case of serious violations (e.g. endangering others, disregarding quiet hours despite warnings), a removal without entitlement to a refund may be issued.
8. Final Provisions
Austrian law applies. The competent court in Judenburg is agreed upon as the place of jurisdiction to the extent legally permissible (for entrepreneurs). Should individual clauses be ineffective, the remaining contract remains unaffected.